top of page
Frequently Asked Questions
-
Will a bigger heating or air conditioning unit perform better?No, you don't want your heating or cooling system to be too large. Air conditioners control the comfort level in your home by cooling the air and by removing humidity. An oversized air conditioner can cool your home faster, but it will use more energy and will not remove humidity adequately. In addition, your existing ductwork may not be able to support the airflow of a larger system. A unit that is too big for your home will have short-run cycles. It can take only a short time to cool the air, but the unit shuts off before enough air blows across the indoor coil where moisture condenses into water and drains from your system. Too much moisture left in the air can lead to mold and mildew problems. These short-run cycles also mean your system starts and stops more often, which uses more energy and causes a lot of wear and tear. An air conditioner operates more efficiently during long-run cycles. The same holds true with heating systems. An oversized furnace can warm the house quicker, but it uses more fuel and causes greater temperature swings in the home.
-
What is the average life expectancy of an air conditioning system?Most systems have a lifetime of 10 to 20 years. As your equipment gets older, its efficiency can decrease dramatically. You may notice that it gets noisier and needs repairs more often. When a unit begins to show its age, you have two choices: overhaul the system or replace it. Because heating and air conditioning technology improves over time, a unit designed with newer, more energy-efficient equipment makes sense, especially if your system is 10 or more years old. Our air conditioning and heating professionals can provide an in-home estimate on the cost of a new system.
-
Can you give me an estimate on a new system without an in-home consultation?No, we cannot provide a quote over the phone, as pricing varies based on your needs and the unique conditions in your home. In order to size your system properly, a detailed load calculation must be performed. Installing an oversized or undersized unit may result in higher utility bills and an inefficient heating or cooling system.
-
Will the work be completed to code with any required permits?Yes, our service providers will install to local code and follow required permitting procedures. Permit requirements vary by location, and some municipalities do require a permit. Faithful HVAC will obtain a permit if it’s required.
-
Are seasonal maintenance plans worth the investment?Each spring and fall before you start using your air conditioner, furnace, or other heating and cooling systems, you should get an HVAC tune up to ensure your HVAC system is ready for the season. By spending a little twice a year for a spring AC tune up and fall furnace tune up, you can save a lot in energy bills by keeping your system operating at peak efficiency. You also can avoid costly repairs by identifying and fixing minor problems before they turn into big ones. Plus, many homeowners don't realize that their manufacturer's warranties may be considered invalid if they aren't getting their unit serviced twice a year with a furnace tune up or AC tune up.
-
Is an HVAC tune-up covered by my warranty?No. Extended warranties and service agreements do not cover the cost of regular heating and air conditioning maintenance. HVAC tune ups are considered regular maintenance and are recommended by most manufacturers.
-
When should I have my cooling and heating system serviced?You should have a regular HVAC tune up (one AC tune up, one furnace tune up) twice a year, typically at the beginning of each heating and cooling season, to ensure that your system is working efficiently before the weather gets too hot or too cold. However, maintenance may be scheduled at any time.
-
How often should I change my heating and cooling system's air filter?All the air in your home circulates and recirculates through the same filter attached to your indoor unit. Air filters are designed to remove dust particles to keep the air you breathe clean. But as filters become clogged, your air conditioning and heating system work less efficiently and cost you more to operate. If left unchanged long enough, your system could fail completely. Changing your central air conditioning unit's air filter at least once every three months will not only help you save on your monthly bills but also will help extend the life of your system. Changing the filter every month is even better.
-
Do you service all brands and models of heating and cooling systems?Yes. We can handle all of your heating and cooling maintenance and tune up needs including service for your furnace, air conditioner, mini split, heat pump, air handler or boiler.
-
Do you service all brands and models of heating and cooling systems?Yes. We can handle all of your heating and cooling maintenance and tune up needs including service for your furnace, air conditioner, mini split, heat pump, air handler or boiler.
-
Why do system breakdowns occur?The most common cause of system breakdowns for HVAC units is improper maintenance of the air filters. Ensure you change them regularly to avoid inefficient operation.
-
How can I protect my heating & cooling system from needing repairs?While there's nothing you can do to guarantee your air conditioner or furnace will never need repairs, there are ways to take better care of your system. Changing out the air filters every 1-3 months, making sure nothing is obstructing or interfering with the outside unit, and keeping all vents unblocked in well-used rooms will help keep your air conditioning and heating system operating efficiently.
-
What are some signs that my heating or air conditioning system may need repairs?Sometimes a heating and air conditioning system just needs to be repaired rather than completely replaced. You may need air conditioning repair services if there is leaking around the outside unit, the air coming into the house isn't hot or cool enough, the unit is short-cycling or constantly turning on and off, using the system is consistently resulting in higher-than-normal energy bills, or if there is excessive noise during startup and operation.
-
What exactly does mini-split mean?A mini-split (ductless) system has two major components: the air-handling unit inside your home and the condenser unit outside your home. The "mini" relates to the size, as most units are sleek and compact in design, allowing flexibility in where you want the indoor unit placed on your wall or ceiling. Mini-split systems are great for bonus rooms, additions and converted garages.
-
What makes mini split systems so energy efficient?Mini split systems are designed to reduce energy by using the smallest amount possible while maintaining comfort. The compressors quietly ramp up or down based on each room's needs, detecting and adjusting accordingly. This leads to increased comfort, conservation of energy, and reduced noise level since they are ductless.
-
How does the air quality of a ductless system compare to a traditional system?Ductless systems have a multi-stage filtration in place that reduce dust, allergens, and bacteria. There are no ducts to clean out which leads to improved air quality in your home.
-
Are ductless systems cost efficient?In most cases, a ductless system will save you money. These systems are smaller than a traditional forced-air system, which means they use less power. A ductless unit also helps maintain efficiency as the unit is delivering air or heat directly into a room.
-
Are mini split systems easy to use?These systems are very easy to use and convenient for your lifestyle. Most units can be upgraded to connect to an app on your smartphone or tablet so that you can control temperature by zone no matter where you are. With a click of a button, you can adjust to your comfort level anytime, anywhere.
-
Does Faithful HVAC install smart thermostats?Yes, Faithful HVAC's local, licensed heating and cooling professionals can replace your home thermostat with a new energy efficient smart thermostat. Smart thermostats can be adjusted remotely using your phone or a Wifi-connected device. Some “learning” smart thermostats even save you money by learning your usage patterns and automatically adjusting for energy savings.
-
How do I know when to replace my thermostat?You’ll know it’s time to replace your home thermostat if your current thermostat breaks or isn’t working properly. Another way to determine if you should replace your thermostat is if no one is home for long periods of time and you don’t have a programmable thermostat. If this is the case, Energy Star recommends installing a programmable thermostat to save $180 yearly on energy costs. You can also choose to upgrade to a smart thermostat for added features such as the ability to adjust the temperature in your home from your phone, even if you're away. Some models even “learn” your usage patterns and self adjust for energy savings.
-
How do I find a new thermostat that is compatible with my heating and cooling system?To find a thermostat that’s compatible with your heating and cooling system, you’ll need to find out what type of heating and cooling system you have in your home (1 Stage, 2 Stage, Direct Line Voltage, 24mV or Zone.) Once you know the type of system you have, you can shop for compatible thermostats.
-
How can I find out if I am spending to much on heating & air conditioning for my home?Start with your utility company; they can help a great deal. Comparing previous bills isn't always a good measure, as the weather is never exactly the same month to month. Instead, if you take your energy bill and divide it by the square footage of livable space in your home, don't count areas like unfinished garages or basements — you can calculate how much you are spending to heat or cool each square foot of your home. Your energy provider can tell you what the average cost per square foot is in your region for that same period of time so you can compare apples to apples.
-
What is gas piping?Gas piping is a piping system in your house used to carry natural gas from the supply directly to your heating system. The system is made up of branch lines, which run to individual appliances throughout your home. Branch lines lead to drop lines, which are vertical pipes that drop down to an appliance.
-
How Do Gas Piping Systems Work?Gas piping systems rely on pressure to deliver natural gas. Gas flows from higher to lower pressure. After the natural gas is extracted, it travels along a highway-like system of pipes to end up in distribution systems that bring the gas into your home.
bottom of page